Casino City's mission is excellence in service and gaming entertainment and to become a leading full-service casinos.

Casino City's software was developed and is maintained by IQ-Ludorum, one of the leading online gaming software companies, with vast experience from the "brick and mortar" casino world. Casino City's games bear the official approval of the Online Player's Association (OPA), which has periodically verified that our games are true and fair. Casino city's operators are seriously committed to providing fair gaming and professional and ethical conduct at all times.

Casino City is owned and operated by Casino City Ltd., a registered company in Costa Rica, and is one of the leading online casinos in the industry. Casino City is a fully licensed online casino, regulated by the Government of Costa Rica via State Laws under the Official supervision of the Directorate of Offshore Gaming.

We highly value and appreciate our clients' patronage, and we strive to establish trustful relationships with each and every individual. Our customers always come first and we guarantee a prompt human reply to every question or concern, 24 hours a day, 7 days a week. Led by highly trained managers and gaming experts, our customer service personnel are the most professional and efficient in the industry. We are confident that you will enjoy your online gaming experience at Casino City, and in our mission to set higher industry standards for products and service, we want to hear from you. Please email or call us at any time to share your experiences and ideas. For general feedback, please contact our Customer Support Manager.