Welcome to the 365 Days Online Casino Frequently Asked Questions section. Simply click on the question that relates to your needs.

365 Days Online Casino Games

Which 365 Days Online Casino games can I play on 365 Days Online Casino?
The 365 Days Online Casino features the world's favorite 365 Days Online Casino games: Blackjack, Roulette, Craps, Baccarat, Keno, Pai Gow Poker, 3-reel Slots, Video Poker Games, including Jacks or Better, Deuces Wild Poker, Joker Poker, Tens or Better Poker .

How do I gt started playing games at 365 Days Online Casino?
There are two ways to play games at 365 Days Online Casino:
1) Instant Play – an online suite of your favorite 365 Days Online Casino games without any download.
2) Downloadable 365 Days Online Casino – a downloadable 365 Days Online Casino, with stunning graphics and exciting sounds for a richer 365 Days Online Casino experience. The downloadable 365 Days Online Casino is recommended.

Once you have completed the form and registered your new account, 365 Days Online Casino supplies you with a user ID. You should write down your user ID and keep it in a safe place. You create your own password on the registration form for your account. The Gaming Factory recommends that you change your password regularly. You can change your password on the Cashier screen in the 365 Days Online Casino software

What are the technical requirements for playing at the 365 Days Online Casino?
These are the minimum requirements for the 365 Days Online Casino and/or for installing and running the 365 Days Online Casino software on your computer:
Operating System Windows 95, Windows 98, Windows NT, Windows 2000
(Please note: The Gaming Factory 365 Days Online Casinos are not currently compatible with Apple Macintosh computers) Browser type Microsoft Internet Explorer version 4.0 and above; Netscape 3.0 and above
Memory 64MB
e required 15 MB
Audio card preferable

How do I install the 365 Days Online Casino games software on my computer?
1) Download the 365 Days Online Casino software directly from 365 Days Online Casino
2) You will be prompted to save the file “365 Days Online Casino.exe”
3) Depending on your individual computer, this may prompt your “Download Manager” and to follow on screen instructions from here,
4) All others - choose destination to save file. (TGF recommends saving to you “Desktop” for easy access.)
5) After file has been saved, locate and double click the icon called “365 Days Online Casino” on your desktop and follow your on screen instructions.

If at any time you need assistance the Member Services Team is on hand to guide you through the installation process, email at support@365dayscasino.com

How long does it take to download the software from the Internet?
The entire download is dependent on the speed of your Internet connection.
For a 56K modem, the initial file download will take 5 to 10 minutes.

After launching the 365 Days Online Casino software and connecting to the Internet, you will be offered the option to download additional files and games of your choice.
Each individual game will take approximately 5 minutes to download.
The 365 Days Online Casino will take approximately 40 minutes to download entirely.

What should I do if I have any problems with the 365 Days Online Casino software?
First of all, check you are connected to the Internet. The games software only functions if you are online. Check the Help file for the relevant game in the 365 Days Online Casino software.

Please note: If you are using a computer on a network protected by a security firewall, you might find that the 365 Days Online Casino software is unable to connect to 365 Days Online Casino.

How does the 365 Days Online Casino work?
All the 365 Days Online Casino games are based on software created by a highly reputable software specialist. The 365 Days Online Casino games are designed to extremely high standards and are easy and exciting to play.
The functioning of the games is based entirely upon chance, thus ensuring fair treatment to all players using the 365 Days Online Casino. At the heart of all the 365 Days Online Casino games is a random number generator. This generator, upon which the draw of numbers or cards is baimited supply of distinct random numbers.

Where do I find playing instructions for the 365 Days Online Casino games?
There are two ways to find game “HELP” instruction at the 365 Days Online Casino.
1) Access the “HELP” section for all game rules, strategies and payouts can be found in.
2) A complete set of instructions and explanations about the 365 Days Online Casino games is included in the games software. You will need to click on the “HELP” Button, located within each game, for full details. Please note: The “HELP” Button is directly relevant to the game you are playing at that time.

SECURITY AND PASSWORDS

Are my transactions secure on 365 Days Online Casino?
365 Days Online Casino makes every effort to maintain the security of your information and transactions during transmission. We utilize 128-bit SSL (Secure Socket Layer) technology. Transactions are managed in partnership with respected and established organizations such as PayPal. Detailed verification procedures are undertaken on a constant basis to protect 365 Days Online Casino Members.

For your own security, you should keep your 365 Days Online Casino password secure and ensure that no unauthorized persons are using your computer.

365 Days Online Casino takes privacy matters very seriously and complies with all relevant data protection legislation. Any information you give to 365 Days Online Casino, or that The Gaming Factory collects as a result of your use of the 365 Days Online Casino, is only used in accordance with the terms of the company's Privacy Policy.

Do I have a password?
When you register a new account, and before you play for the first time, your new User ID will appear on the screen. You should write down your user ID and keep it in a safe place. You create your own password. The Gaming Factory recommends that you change your password regularly. You can change your password on the CASHIER screen in the 365 Days Online Casino software. You will use your user ID and password to log-in to any of The Gaming Factory’s sites.

Are the loginID and password case-sensitive?
Yes, they are case-sensitive. VALUED MEMBER is NOT the same as valued member.

What happens if I forget my password?
If you have forgotten your password, please contact Member Services. You will be assigned a new password. When you next log in, you will be able to change the password according to your preference.

REGISTERING, BECOMING A MEMBER AND PLAYING

Is membership at 365 Days Online Casino free?
Yes, membership at 365 Days Online Casino is free.

Is there a minimum age limit on membership of 365 Days Online Casino?
Anyone who wishes to install the 365 Days Online Casino software and play 365 Days Online Casino games on 365 Days Online Casino must be at least 18 years old. You will be asked to confirm that you are over 18 years old.

How do I become a member?
You become a Member when you have completed the registration process for the “Downloadable” or “Instant Play” 365 Days Online Casino. 365 Days Online Casino Members can choose to “Play for Real Money” or “Play for Fun.” All Members should expect the finest customer service from our Member Services Team.

Will the information I provide remain confidential?
365 Days Online Casino complies with data protection legislation, which is designed to protect consumers’ privacy. For more information see our Privacy Policy.

PLAYING FOR FUN AND PLAYING FOR REAL

Can I play the 365 Days Online Casino games without staking any money?
Yes, choose “Play for Fun” after logging in to the 365 Days Online Casino.

How do I play with real money at the 365 Days Online Casino (playing for real)?
After registering for membership (“Downloadable” or “Instant Play”) you will be asked to “Play for Real” or “Play for Fun.” Choose: “Play for Real” you will need to purchase 365 Days Online Casino chips from within the 365 Days Online Casino “CASHIER.”

Are there minimum and maximum stakes on the 365 Days Online Casino games?
Yes. The minimum stake on any game is $0.25 (available on the slot machines).

YOUR 365 Days Online Casino ACCOUNT, MAKING DEPOSITS & BUYING 365 Days Online Casino CHIPS

How do I open a 365 Days Online Casino account?
You open a 365 Days Online Casino account when you launch the 365 Days Online Casino software and register. It is only when you opt to play for real money that you need to supply of your PayPal Personal Account details.

Where do I go to manage my account?
Manage your account from the “CASHIER” section in the 365 Days Online Casino.

Which credit cards does 365 Days Online Casino accept?
All Credit Card transactions through your PayPal account. For more information, visit www.paypal.com.

Which currencies does 365 Days Online Casino accept?
The 365 Days Online Casino accepts most major currencies. The 365 Days Online Casino operates in US Dollars. Winning members will be responsible for any currency conversion fees.

How do I buy 365 Days Online Casino chips?
After Logging in, go to the “CASHIER” section of the 365 Days Online Casino. For step-by-step instruction for depositing by PayPayl Personal Account, please click HERE

What is the minimum sum I can spend on 365 Days Online Casino chips?
Minimum deposit is $25 dollars.

Is there a limit on how much I can spend?
Depending on your credit card/debit card limit you can buy as many chips as you like, but 365 Days Online Casino applies a transaction limit of $1500 per card per week or $700 per day.

How do I use chips to play the games?
You use chips to play all the 365 Days Online Casino games on 365 Days Online Casino. Bets are placed using chips equal to the required amount/wager. You can check your account balance at the bottom of the 365 Days Online Casino screen.

How do I know how much I have spent?
Your account balance appears constantly at the bottom of the screen when you are playing at the 365 Days Online Casino. You can also check your transaction history by clicking the “View Transaction History” button from the CASHIER screen.

Can I leave chips in my account?
Yes, you may leave them in your account for the next time you play.

CASH-INS/CASH-OUTS

How do I cash-in my winnings?
You cash-in your winnings simply by contacting the Members Services Department by email: support@365dayscasino.com
You will have the following options:
OPTION 1- Request a check to be sent to you via regular mail, free of charge.
OPTION 2- Request a check to be delivered by Federal Express. A charge of $30 will be made for this service and deducted from your winnings.
OPTION 3- You can make an electronic withdrawal using you PayPal Personal Account from the “CASHIER” section of the 365 Days Online Casino.
PLEASE NOTE:
* The minimum cash-in is $30.
* There is a cash-in limit of $2000 per day.
* Payments will only be made in US dollars.
* To protect your security a number of verifications are carried out when a cash-in request is made. It is possible that you will receive an email requesting additional identification material, in which case you may have to supply the following by fax: a copy of both sides of credit card, a utility bill or driver's license (carrying the address you have registered with 365 Days Online Casino), acknowledgements of charges made to the card over the past 6 months.

'What is the minimum sum I can cash-in?1">
The minimum cash-in is $30.

What happens if I change my mind regarding a cash-in request?
You may reverse your cash-in request, providing you do so within 24 hours of making the initial request. Please note that you can only cancel a cash-in for the amount you originally requested.

Is there a limit on how much I can cash-in?
You can cash-in up to $2000 per day.

Help: support@365dayscasino.com

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